“It is very good that this kind of events exists.” Jose
Espinoza, Volunteer
How can you help?
People are eager to learn how to use computers to get email, apply for jobs, and use the Internet. But their computers may not be working, they may not have Internet access and staff at their local computer centers may be too busy to provide one-on-one attention.
At our events, volunteers and certified technicians provide one session of free technical support and one-on-one computer and Internet tutoring in a small computer lab. We will also provide a hands-on opportunity for people to research Internet providers and learn how to save money.
To volunteer for an event, sign up here.
You will receive a confirmation email with training and event information one week before the event.
Your privacy is important to us. We do not share your information with anyone, ever. You can read our full privacy policy here.
At our events, volunteers and certified technicians provide one session of free technical support and one-on-one computer and Internet tutoring in a small computer lab. We will also provide a hands-on opportunity for people to research Internet providers and learn how to save money.
To volunteer for an event, sign up here.
You will receive a confirmation email with training and event information one week before the event.
Your privacy is important to us. We do not share your information with anyone, ever. You can read our full privacy policy here.
What are the volunteer positions?
Technicians: Provide Basic Technical Support and Advice
Computer technical support may include:
1. Hardware and software problem diagnosis 2. Installing and demonstrating software updates and trouble-shooting hardware problems 3. Installing and demonstrating anti-virus and privacy protection software 4. Performing simple repairs to existing personal computer equipment. 5. Operating system installs - Windows or Linux 6. Data recovery, email setup (outlook or web based) 7. Basic tutoring on how to operate OS and safe internet practices Senior technicians will be available are present should you run into an issue you can’t solve. Appointments are made prior to the event and provide more information about the types of problems you may need to solve. You will need to bring items that would help in the repair of PC's. For example: * tools such as screw drivers and needle nose pliers * install CDs (OSes, virus scanners, etc) * blank CDs * spare computer parts that you would like to donate (old HDs, power supplies, cables, etc) * Anything else you might need Monitors, keyboards and internet access will be available on site. |
Tutors: Provide Basic Computer Tutoring, Internet and Broadband Connection Advice
You may not be a computer expert, but you can use Microsoft Office and know your way around the Internet. You will work with people one-on-one to show them useful Internet resources and help them find answers online. Training and all materials are provided.
Computer advice could be about: - How to select an Internet provider and sign up for broadband at home - How to register for email - How to use Facebook - How to avoid computer viruses and online scams - How to use the Internet We also need volunteers who can greet and welcome people to the event and help them find the services they need. |